What your personal goals are will affect how you design and run your business.
My favorite example of this occurred shortly after I opened my CPA firm 20 years ago. I was
helping the owner of a portrait studio implement a marketing plan that we had created together.
Every week we would agree on what both he and I would accomplish before the next weekly
meeting. And for three straight weeks, he failed to finish anything.
After the third week I asked him, “What’s up? Why are you having trouble finishing these
steps?” Now, I assumed he was just having trouble getting started or that he was confused about
what I was asking him to do—but I was wrong! He answered my question with, “Wayne, I can
do what you are asking me to do; but, I’m not sure I want to.”
Since he had requested my help and was paying me every month, that was the not an answer I
expected. Seeing my confusion, he elaborated, “Wayne, I now understand that expanding my
business will take a ton of work and I’m happy where I am. As long as I can pay all my bills and
have a few extra bucks every week to go out to dinner with my wife and have a few beers with
my friends, I’m happy.”
And that’s fine! There’s nothing wrong or shameful in wanting this. Every business owner
should start off growing their business to the level they are happy and comfortable with. But the
best time to decide what your personal goals are is before you open the business. The next best
time—today!
In order to establish your goals, you should start by answering the following questions:
• What is your main motivation for starting the business? Is it to make more money?
Have more time off? Make a difference in the world?
• How much control do you need? Do you want to do it all by yourself, or do you just
want control over a part of it?
• How much money do you need to make from this business?
• How much money do you want to make?
• How long do you expect to own this business?
• Do you plan to pass it on to your children or sell it? When will you pass it on?
• How hard do you want to work?
• Are you open to learning new skills? Do you like to learn?
• Do you care what your family, friends and acquaintances think about you?
• How much support will you need from your family and friends?
I know many of you will be tempted to skip this step. Don’t! I constantly see business owners
sabotaging themselves because their business runs contrary to their personal goals or values.
What are your personal goals, and how will your business start-up help you achieve them?